Acceleration of workflows and reduction of manual work by eliminating process and media breaks.
We offer a number of ready-made technical partial solutions. For example, systems that have already undergone digital transformation. HighPots can provide you with networked CRM, email, chat/video conferencing, web tracking, and content management systems, as well as telephone systems. You can rent these systems in our cloud or run them on your own servers. The majority of the systems are open source. Those that are not are developed and supported in Europe. See also HighPots Open Source Cloud.
HighPots, a service provider for digital transformation, developed more than 1,000 interfaces last year. The development of technical interfaces plays a crucial role in digital transformation. Interface development is what makes the integration of different systems, platforms, and data sources possible in the first place. Interface development for digitization/transformation is enabled.
Various IT systems and applications are operated in isolation from one another. Through interface development, these systems are connected to one another and exchange data and information.
Data stored in various systems, files, and databases is consolidated and brought together in a central data room. This provides a holistic view of the data. HighPot's data analysts extract valuable information for your company from this data. This significantly speeds up decision-making.
Interface development contributes to process automation. Technical interfaces enable and facilitate communication and interaction between different systems. And thus also between different departments and branches. This results in a reduction in manual processes and errors. It also speeds up process flows.
Durch die Schnittstellenentwicklung wird der Informationsaustausch mit externen Partnern, Lieferanten und (deren) Plattformen etabliert. Diese externen Akteure werden nahtlos in Ihre eigenen Systeme und Prozesse zu integrieren. Effizienzsteigerungen, erleichterte und reduzierte Zusammenarbeit sowie die Informationsmenge werden maßgeblich verbessert.
Well-developed technical interfaces are scalable and flexible. This means that they can be easily expanded and adapted to new requirements. In a rapidly changing digital environment where companies need to remain agile, this is key to staying technically competitive.
HighPots is a service provider for digital transformation in medium-sized businesses. As a software technology company, we don’t just take a close look at your corporate culture and processes. We also implement digitization from a technical perspective. We develop interfaces and connect your systems with each other. We calculate your potential financial savings in advance and show you where digitalization is worthwhile for you. To do this, we use a pragmatic maturity model that we have gradually adapted to the digital transformation in medium-sized businesses over the last few years.
Digital transformation in small and medium-sized enterprises is often more complex than in large corporations. This is due to the numerous applications and data distributed across small and medium-sized enterprises. While large corporations make adjustments to a few systems, e.g., within a company-wide ERP system such as SAP, there is a wide variety of applications in small and medium-sized enterprises.
Large technology companies such as Microsoft, Oracle, SalesForce, and SAP offer ERP systems that can electronically map large parts of a company’s process spectrum. CRM, sales, marketing, finance, and accounting processes are already mapped and interlinked in these systems. However, the one-time costs of introducing these systems and the annual license fees are considerable. Consultants for these systems charge high hourly rates. All tech companies also offer solutions for small and medium-sized businesses at lower costs. However, these solutions are too limited and inflexible in terms of customization and integration with other systems.
It is not uncommon for medium-sized companies to want to avoid becoming dependent on US cloud operators, whether out of conviction or for data protection reasons.
When it comes to digital transformation in small and medium-sized businesses, it is not uncommon for data to be stored in Microsoft/Open Office applications, for the CRM system to be disconnected from the content management system or accounting application, for offline cash register systems to run separately from the online shop, or for production facilities to be disconnected from business applications.
In addition, digitization projects have often failed. It is not uncommon for established consulting firms to have been involved in these failures. As a result, the budget for change management in the context of digital transformation has been exhausted.
After numerous digitization projects, whether technical implementations or digital transformation consulting, we have a wealth of experience. That’s why we know that digital transformation strategies must address the following challenges:
One of the biggest challenges is often cultural change within the company. The introduction of new technologies and working methods often requires a change in thinking and can meet with resistance.
Digital transformation projects can be very complex, especially in large organizations with many departments, processes, and legacy systems. Integrating new technologies and redesigning business processes often requires a high degree of planning and coordination.
Selecting and implementing suitable technologies can be challenging. It can be difficult to identify the right solutions that meet the needs of the business while also being scalable and future-proof.
Increasing digitalization is leading to a flood of data that must be effectively managed, stored, and protected. Compliance with data protection regulations such as the GDPR poses an additional challenge.
The shortage of skilled workers with digital skills can be an obstacle to digital transformation. Companies may need to invest in training and continuing education to ensure that their employees have the necessary skills.
The implementation of digital transformation projects often requires significant investment, both in technology and in training and infrastructure. Budget constraints can limit or slow down the implementation of such projects.
The successful implementation of digital transformation projects requires effective change management to ensure that employees accept and support the changes. This often requires clear communication, training, and employee involvement in the process.
Our digital transformation experts have extensive experience in digitizing medium-sized companies. HighPots uses transparent and explainable methods and handles digitization budgets responsibly.
Analysis of current business processes, technologies, and organizational structures. One result of this is the maturity model. Based on the analysis results, the digitization strategy is developed; goals, priorities, and the timeline for the transformation are defined.
Once the strategy has been defined, the next step is to select the appropriate technologies and systems to support the digital transformation. This includes the introduction of new interfaces, software solutions, cloud services, IoT devices, or other digital tools.
Parallel to technology implementation, existing business processes are reviewed and optimized. This ensures that processes are efficient and digitally friendly. This may mean that processes need to be completely redesigned to meet the requirements of the digital world.
Effective data management is crucial to the success of digital transformation. This includes the implementation of data management and integration systems. This ensures that data is available in real time, consistent, and secure.
Working methods and technologies are changing in the wake of digital transformation. It is important that employees have the necessary skills and knowledge. Training and continuing education programs are being developed and implemented. Every employee should be familiar with the new technologies and processes.
The introduction of change sometimes leads to resistance and uncertainty among colleagues. Effective change management is therefore crucial. Ensuring that employees support and accept digital transformation is critical to success. Clear communication of the goals, progress, and impact of digital transformation is the basis for good change management during digital transformation.
Digital transformation is a continuous process that must be regularly monitored and adjusted. It is important to measure progress, gather feedback, and make adjustments to the strategy and measures as needed.
We combine consulting and technological implementation. We have already combined a large number of systems. This has not only resulted in cost savings but also reduced dependence on skilled workers. In small and medium-sized enterprises, expertise is often concentrated in the minds of individual employees, meaning that knowledge must be largely transferred to systems during digital transformation. Thanks to artificial intelligence, knowledge can also be utilized in unstructured form during digitization in small and medium-sized enterprises.
HighPots helps identify, recognize, and leverage value. Scale your digital transformation from conception and implementation to a value-oriented operating model.
Efficiency gains of over 30% in the first year are possible. With the use of machine learning, analytical and generative artificial intelligence, even more is possible.
